Tech Support

If you are having difficulty with technology or have a technology-related question, please click on the link below.

https://support.sau26.org/portal

You can also email support@sau26.org

Mrs. McLaughlin Pereira, our computer teacher, is also available to help you at erica.mclaughlin@sau26.org.

Please scroll to the tech information below to see if any of those helpful tips answer your question before reaching out for help.

Chromebooks:

If you received a school-issued Chromebook, you will sign in with your student's email address (firstname.lastname@sau26.org) and the password on the student's log-in card. 

How-to Steps:

Click Next on the first screen that pops up.

At the Microsoft Sign In screen enter your child's username and add @sau26.org to the end (no spaces)

Enter their password.

At the Stay Signed In screen, click NO.

Click More then Accept.  Close the tab for the screen saying https everywhere. 

Please note: If you get a message saying Welcome to your new account.  Scroll to the bottom and click Accept.
It may ask you to re-enter your password.  Do that and click Next. Click More and then Accept. Close the tab for the screen saying https everywhere. 

*If you need another copy of the student's log-in card, please contact our Digital Learning Specialist, Erica McLaughlin Pereira at erica.mclaughlin@sau26.org

Accessing All Websites including Power School Learning via ClassLink

Included in your Remote Learning Packet are login cards for students.  Please use these when signing in to ClassLink.  An email was sent for kindergarten logins.

ClassLink is a one-time sign-in portal to access websites such as  Office 365, PowerSchool Learning (PS Learning), Typing Agent and other websites.  

ClassLink:  https://launchpad.classlink.com/sau26

You may also use the backpack icon on the right-hand side of this webpage to access ClassLink.

Once you are into ClassLink, you may be asked for an email address when clicking on Office 365/Sharepoint and/or PowerSchool Learning.  The email address is your child's username with @sau26.org at the end.  Please note:  Their email account is not live.  The password is the same.

Helpful Hint:  If you are sharing computers, make sure others are signed out of office 365 and PowerSchool Learning before using ClassLink.   You may want to disable automatic password inputs, as well.

If you are having trouble signing into your parent PowerSchool Learning account, feel free to use your child's via the ClassLink portal mentioned above.

If you need more information, contact your child's teacher.

Accessing ClassLink using an iPad or iPhone

To access ClassLink using an iPad or iPhone, please download the app below.

ClassLink LaunchPad

https://apps.apple.com/us/app/classlink-launchpad/id524297631

This will hopefully eliminate any issues connecting that you may have.

 Click on this link for how to sign in to the mobile app.  Be sure to use Merrimack as your school, not Reeds Ferry.

https://support.classlink.com/hc/en-us/articles/115006403607-Logging-In-Mobile-