Tech Support

If you are having difficulty with technology or have a technology-related question, please click on the link below.

https://support.sau26.org/portal

You can also email support@sau26.org

Mrs. Lewis, our computer teacher, is also available to help you at carole.lewis@sau26.org.

Please scroll to the tech information below to see if any of those helpful tips answer your question before reaching out for help.

1.  Click on the backpack on the right-hand side.

2.  Fill in the username and password and click sign in.

3.  Click on the PowerSchool Learning app on the ClassLink dashboard.  The first time you use this, it may ask for your Microsoft account/email and password.  Use the email address on your child's login card and the same password.

It will automatically log you into PowerSchool Learning.

4.  Once you are in, you will see your child's classes on the left-hand side.

If you are asked for an email address, please add @sau26.org to the username.  (It is listed on the login card).

PowerSchool Learning Sign-in Video

Student Email Addresses

Your child's email address is located on their login card.

Please use it if you are prompted to enter an email address.

The password is the same as on your login card.

Please note:  Their email account is not live. 

Signing into Chromebooks

1.  Click Next on the first screen that pops up.

2.  At the Microsoft Sign In screen enter your child's email address

3.  Enter their password.

4.  At the Stay Signed In screen, click NO.

5.  Click More then Accept. 

6.  Close the tab for the screen saying https everywhere. 

Please note: If you get a message saying Welcome to your new account.  Scroll to the bottom and click Accept.
It may ask you to re-enter your password.  Do that and click Next. Click More and then Accept. Close the tab for the screen saying https everywhere. 

Accessing All Websites including Power School Learning via ClassLink

Your child's login card has been sent home. Please use these when signing in to ClassLink.  

ClassLink is a one-time sign-in portal to access websites such as  Office 365, PowerSchool Learning (PS Learning), Typing Agent and other websites.  

ClassLink:  https://launchpad.classlink.com/sau26

Please use Google Chrome as your browser.

You may also use the backpack icon on the right-hand side of this webpage to access ClassLink.

 ClassLink How-to Video

Once you are into ClassLink, you may be asked for an email address when clicking on Office 365/Sharepoint and/or PowerSchool Learning.  Your child's email address is listed on their login card. 
Please note:  Their email account is not live.  The password is the same.

Helpful Hint:  If you are sharing computers, make sure others are signed out of office 365 and PowerSchool Learning before using ClassLink.   You may want to disable automatic password inputs, as well.

ClassLink Extension Needed

If you are prompted to add the ClassLink Extension to Chrome, please do so.  Here is a video that explains how to do so.

Adding the ClassLink Extension to Chrome

If you need more information, contact your child's teacher or reach out to Mrs. Lewis at carole.lewis@sau26.org .

ClassLink Extension Needed

If you are prompted to add the ClassLink Extension to Chrome, please do so.  Here is a video that explains how to do so.

Adding the ClassLink Extension to Chrome 

Accessing ClassLink using an iPad or iPhone

To access ClassLink using an iPad or iPhone, please download the app below.

ClassLink LaunchPad

https://apps.apple.com/us/app/classlink-launchpad/id524297631

This will hopefully eliminate any issues connecting that you may have.

 Click on this link for how to sign in to the mobile app.  Be sure to use Merrimack as your school, not Reeds Ferry.

https://support.classlink.com/hc/en-us/articles/115006403607-Logging-In-Mobile-